Sportmania is a registered Yournet Group Ltd.
Registered in the Commercial Register under number CH-550-1093853-1
Phone : +41 21 550 08 50
At the time of order, the customer acknowledges having read the general conditions of sale set out and accept them without reservation.
The prices displayed on the site are in Swiss francs [CHF] and euros [EUR], all applicable taxes in Switzerland included. We reserve the right to change prices at any time but we are committed to apply the current rates that were displayed on the site at the time of your order.
The offer covers all of Switzerland and Liechtenstein.
All orders confirmed by a customer implies the agreement of the customer to all conditions of sale posted on the site.
You can order by:
- Phone : 00 41 (21) 550 08 50, depending on opening hours
- Mail to Sportmania, 1025 Saint-Sulpice, Ch. des Charmilles 53. The price on the product at the time the order is the price of VAT invoice for orders in Switzerland. For orders outside Switzerland, prices are VAT excluded. Deliveries outside Switzerland will be subject to VAT applicable in the country, and additionally invoiced at parcel reception.
An invoice can be printed from the My account section. You will be asked for any further follow-up customer service.
Registration of order / payment
Your order is recorded when the payment is made. For payments by bank transfer please refer to relative topic.
Online payment on this site is protected by SSL.
Any order by the consumer involves an irrevocable acceptance of the terms of sale that can not be questioned.
Payment by bank transfer
You can pay your order by bank transfer. Thank you for making the following :
Yournet Group Sarl
IBAN : CH5500767000K52802839
Account N° : 5280.28.39
SWITCH : BCVLCHL2XXX
Bank name : BCV
You need to specify your order number when transferring amount to Sportmania.
Orders paid by bank transfer will be effective when received on our account.
Methods of delivery
Orders are usually processed and shipped within 2 business days. Sportmania undertakes to inform the customer of any delays to the deadline announced availability of the product
The delivery time is based on the announced date of shipment of goods. Saturdays, Sundays and public holidays are to be added to the initial delivery.
Delivery times vary depending on the type of transportation and the quantity ordered. Refer to the section transport of the website in order to have more precise information on delays and transportation costs.
Monitor order and delivery is available on our website in the "My Account".
You get a cooling off period of 10 days from the date of delivery of the package, or 15 days from the date of order, if you choose to remove your goods to the depot Sportmania or a relay point PickPost .
Within this period, the product can be refunded or exchanged. Products must be returned in perfect condition, unused, in their original packaging and accompanied by the product return form, which you can download in the "Commitments"
As part of a claim, it will take place within 48 hours upon receipt of the package. Contact us for a return number but beware the cost of return are your responsibility and a cancellation fee of 5% of the purchase price including tax. In the case of an exchange, no cancellation fee will be deducted to the customer.
The law of reflection can not be exercised for goods made to the consumer's specifications or clearly personalized. For example, fasteners requiring a specific drilling skis for a shoe size.
For data processing, Yournet meets the standards, in particular the Federal Data Protection and the relative order. Are recorded, saved and processed only the data necessary for the fulfillment of contractual obligations for the care of the relationship with the customer and the guarantee of a high quality of service regarding the performance and infrastructure. The information stored are: appellation, full name, e-mail address, street, postcode, town, password and language.
The Client acknowledges and explicitly states his own accord to the fact that Yournet is authorized to process the data that emerge about the client through the use of www.sportmania.ch, with the aim of developing and possibly of subsequent offer of products and services, which the client might be interested. In this context Yournet may make available data as to other Group companies Yournet in Switzerland or abroad, to develop, resp. development and supply of new products from the Group Yournet, which may possibly be of interest to the client. There will be no transfer of data arising from Yournet to third parties not owned by the Group Yournet.