Product warranty

The products we sell are manufactured by brands known for their reliability. As such, they benefit from a manufacturer's warranty against hidden defects. This warranty is subject to normal use, we will intervene with the manufacturer for your issue is dealt with in the shortest possible time and with the best care.

For ski and snowboard equipment, Sportmania offers breaks insurance in addition to the manufacturer's warranty allows a refund within 15 days (or exchange) of the product, if it is not repairable. This insurance costs 30 CHF for one year and covers the cases related to an injury sustained violently, suddenly and unintentionally. See terms and conditions of insurance proposed by the European Travel Insurance AG. An option against theft and loss is also available for an additional 18 CHFand valid for one year.

If you have a problem with a product ordered from sportmania.ch, you must request a return number from our customer service by email or telephone before returning your equipment.